Safewire Electric Co.,Ltd assure that our products are strictly in accordance with the ISO9000 certification management system for production,now we guarantee our floor socket and desk socket as this following :
1．Our company guarantees that the products will be strictly inspected before shipped from factory and the QA rate of products will 100%.
2．Our company guarantees that within one year from date of receipt and finish installation if some problems occure, our company is responsible for replace free of charge.If beyond warranty period, we will provide you with corresponding paid services within a reasonable range.
3.This following statituation will be paid service:.
* exceeding the warranty period;
* failure to provide purchase evidence/documents;
* damage caused by failure to use or repair the product as required in the product manual (pay spe-cial attention to water inspur into, damage by drop or other not right way by people );
* if the customer repairs or disassemblesby himself or by other person who not authorizated by our company;
* damage caused by wiring with bad quality level communication cables;
*failureor damage of products caused by major force such as flood,fire,lightning, eather-quake etc.
When problems occur during the use of the product, our technical engineer will actively respond.Any problem of product quality ,our company will guarantee a clear reply or solution within 24 hours.
Safewire Electric Co.,Ltd