Garantie d'après-vente

Safewire Electric Co., Ltd assure que nos produits sont strictement conformes au système de gestion de la certification ISO9000 pour la production, maintenant nous garantissons notre prise de sol et notre prise de bureau comme suit :

1.Our company guarantees that the products will be strictly inspected before shipped from factory and the QA rate of products will 100%.
2.Our company guarantees that within one year from date of receipt and finish installation if some problems occure, our company is responsible for replace free of charge.If beyond warranty period, we will provide you with corresponding paid services within a reasonable range.
3.This following statituation will be paid service:

* dépassement de la période de garantie ;
* failure to provide purchase evidence/documents;
* damage caused by failure to use or repair the product as required in the product manual (pay spe-cial attention to water inspur into, damage by drop or other not right way by people );
* if the customer repairs or disassemblesby himself or by other person who not authorizated by our company;
* damage caused by wiring with bad quality level communication cables;
*failureor damage of products caused by major force such as flood,fire,lightning, eather-quake etc.

Lorsque des problèmes surviennent lors de l'utilisation du produit, notre ingénieur technique répondra activement. Tout problème de qualité du produit, notre société garantira une réponse ou une solution claire dans les 24 heures.

Safewire Electric Co., Ltd

Ligne directe d'enquête : 0086-577-61725370/ou courrier : info@safewirele.com
Technical support:account@safewirele.com/Eng1@safewirele.com.


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