Garantia de postvenda

Safewire Electric Co., Ltd assegura que els nostres productes compleixen estrictament el sistema de gestió de la certificació ISO9000 per a la producció, ara garantim el sòcol i el sòcol d'escriptori de la següent manera:

1.Our company guarantees that the products will be strictly inspected before shipped from factory and the QA rate of products will 100%.
2.Our company guarantees that within one year from date of receipt and finish installation if some problems occure, our company is responsible for replace free of charge.If beyond warranty period, we will provide you with corresponding paid services within a reasonable range.
3.This following statituation will be paid service:

* superar el període de garantia;
* failure to provide purchase evidence/documents;
* damage caused by failure to use or repair the product as required in the product manual (pay spe-cial attention to water inspur into, damage by drop or other not right way by people );
* if the customer repairs or disassemblesby himself or by other person who not authorizated by our company;
* damage caused by wiring with bad quality level communication cables;
*failureor damage of products caused by major force such as flood,fire,lightning, eather-quake etc.

Quan es produeixin problemes durant l’ús del producte, el nostre enginyer tècnic respondrà activament. Qualsevol problema de qualitat del producte, la nostra empresa garantirà una resposta o solució clara en un termini de 24 hores.

Safewire Electric Co., Ltd.

Línia directa d’informació: 0086-577-61725370 / o correu electrònic: info@safewirele.com
Technical support:account@safewirele.com/Eng1@safewirele.com.


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