FAQ

  • Do you have literature we can have?
    • Of course, we can post out a brochure or you can download it along with data sheets direct from here

 

  • Would you describe yourselves as competitive within the containment industry?
    • We have built our business by delivering competitive and value for money on an extensive range of products.

 

  • Do you manufacture all products yourself?
    • We manufacture all of our core product ranges ourselves as a proud best China manufacturer. A small number of our ancillary products are brought in from trusted partners also mainly China based.

 

 

  • Do all of your products comply to National standards?
    • Our products meet China National standard ,IEC standard and the relevant national standards such as SASO.

 

  • Can you manufacture sizes outside of your standard ranges?
    • Safewire have the ability and capacity to manufacture bespoke products to client design.

 

  • Do you do specials?
    • We continuously hold capacity in our manufacturing & fabrication facilities to offer market leading flexibility on specials or bespoke socket and wiring management systems

 

  • What lead times do you offer?
    • Lead time is dependent on many factors including type of unit and quantity required. We stock an extensive range of core product in a number of sizes that can be available 14 working days.Lead time indications are stated on quotations, but by all means feel free to ask for up to date information.

 

  • Can I request a specific delivery time/day?
    • Safewire will always endeavour to meet our customer’s requirements and hit special delivery times every day.

 

  • Can I request a technical specification?
    • Please contact us to request a technical specification or product certification. Email address:

 

  • How long is the warranty on your products
    • There is a 12 month warranty from date of delivery.  In the event of any failure, items must be returned to Safewire for full investigation.

 

  • Can you email me images of that unit?

Yes, no problem – please ring (+86 (0) 577 62799688)  or email your request and we will arrange this for you. Alternatively, images are available for download from each product page.

  • What is your products installation?
    • There are various methods of fixing for each unit – a member of the quotes team can talk you through the options or you can view them on the website

 

  • Can you send me a price list?
    • As there are so many variations of specification possible for each unit – We can send you brochure or you can download it from the website.  Please contact the Quotes Team direct for pricing.

 

  • How much will it cost?
    • This will vary on the unit and the specification of the unit, please either call a member of the quotes team or complete the online form

 

 

  • Can I request a sales visit or a visit to your factory?
    • Please contact us to request a visit from us or to our Head Office address: No.152 Xinggua Road, Xinggua industry zone, Liushi town, Yueqing,  Wenzhou,China ,325604;

 

  • Can I request a sample from Safewire?
    • Safewire are happy to supply sample to our partners, please contact us directly to discuss your request

 

  • Can I request sales and marketing material?
    • Safewire are continually investing in their sales and marketing material, please contact us directly to discuss your requirements

 


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